FAQs

How to choose the right ring size?

When shopping online,

it is knowing your ring size is essential.
We have therefore selected two simple methods

to estimate your ring size.

We recommend taking your measurements at the end of the day,to be sure that the ring will fit you in all circumstances.

METHOD 1

You need:
• A piece of string.

• A millimeter ruler or tape measure.
To do this, follow these steps:
• Step 1: Wrap a string around the finger that suits you.
The one you have chosen to wear your jewellery. The string should not be
too tight or too loose because in both cases,

the raised waist would not be good.

• Step 2: Tie a knot to get a circle.
• Step 3: Measure the distance between the end of the string, on a
flat surface, using your tool measurement.
This distance corresponds to your finger circumference.

• Step 4: Transfer the measurement to the ring size chart
and determine the size of your ring.

1. Why are we talking about 4C?

Diamonds are classified according to 4 criteria: Cut, Colour, Clarity and Carat (i.e. cut, color, clarity and carat weight). The combination of these factors determines the rarity and value of one diamond over another.

3. Which criterion is the most important in choosing a diamond?

Cut is the most important 4C in choosing a diamond. It impacts the brilliance and sparkle of the diamond. This is why it is possible for a well-cut diamond to have a higher value than a diamond that is slightly larger or of a rarer color.

4. How does hevva differ from other jewelry houses?

Hevva is a modern, attractive and creative jewelry house.

We carefully select each diamond and gemstone used in the making of our jewelry. We travel the world to find exceptional stones that will satisfy your desires.. your desires.. You are unique and the jewelry you wear must resemble you.

5. Jewels are achievable in white gold and platinum?

White gold is plated with rhodium, which gives it a silvery color. Platinum reveals a white-gray luster, it is more resistant than gold and its rarity makes it an exceptional metal.

6. Where is Hevva jewelry made?

Hevva jewelry is made in France, in our workshops. We are very attached to French know-how. This craft is recognized worldwide. Our exceptional stones deserve special attention. They are set with delicacy and experience to guarantee you a perfect realization of your jewels.

7. How can I be sure that Hevva diamonds are from an ethical source?

We are committed to obtaining our diamonds in accordance with ethical, social and environmental values. Particular attention is paid to the supply of our diamonds and precious stones. We know their provenance, which we certify with certificates. Thus, we can say with certainty that all diamonds and precious stones set on Hevva jewelry pieces come from ethical sources located outside of conflict zones.

8. How do I clean my diamond at home?

To remove all traces of grease from your diamond, we advise you to wash it gently with lukewarm water and washing-up liquid. Use of a basin is recommended. Then wipe your jewelry with a cotton or linen cloth before using the polishing cloth.

9. Does my diamond come with a certificate?

Hevva diamonds (over 0.20ct) come with a GIA (Gemological Institute of America) or HRD (The Hoge Raad voor Diamant, Antwerp) certificate. Gemstones over 1 carat are accompanied by a gemological laboratory certificate.

All Hevva jewelry is sold with a Certificate of Authenticity. 10. Can you engrave my jewelry?

Engraving a name, a date, a simple word on a jewel brings an additional emotion and we are happy to offer you the realization of this engraving. It is also possible to have a personal message engraved when space permits.

11. Are Hevva jewels guaranteed?

Hevva offers a free lifetime warranty on all jewelry.

Please note that warranties provided by Hevva do not cover defects caused by:

• general wear and tear,
• accidental loss or damage,
• willful damage, misuse or negligence, or • repair or attempted repair by jewelers other than Hevva.